Privacy Policy

Introduction

Shiv Vilas Resorts Pvt Ltd (www.shiv-vilas.in) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Shiv Vilas Resorts Web site and governs data collection and usage. By using the Shiv Vilas Resorts website, you consent to the data practices described in this statement.

Collection of your Personal Information

Shiv Vilas Resorts collects personal information for reservation purposes, such as your e-mail address, name, home or work address or telephone number. The Shiv Vilas Resort website also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Shiv Vilas Resorts. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Shiv Vilas Resorts for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Shiv Vilas Resorts Web site. Shiv Vilas Resorts encourages you to review the privacy statements of Web sites you choose to link to from Shiv Vilas Resorts so that you can understand how those Web sites collect, use and share your information. Shiv Vilas Resorts is not responsible for the privacy statements or other content on Web sites outside of The Shiv Vilas Resorts.

Use of your Personal Information

Shiv Vilas Resorts collects and uses your personal information to operate Shiv Vilas Resorts Web site and deliver the services you have requested. Shiv Vilas Resorts also uses your personally identifiable information to inform you of other products or services available from Shiv Vilas Resorts.. By completing and sending an enquiry form through this website, you are providing explicit permission to be contacted by email or telephone about The Shiv Vilas Resorts investment offerings and promotions. Upon initial contact, you will always be given an opportunity to opt out of future communications. The Shiv Vilas Resorts may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Shiv Vilas Resorts does not sell, rent or lease its customer lists to third parties. Shiv Vilas Resorts may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Shiv Vilas Resorts may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Shiv Vilas Resorts, and they are required to maintain the confidentiality of your information.

Shiv Vilas Resorts does not use or disclose sensitive personal information without your explicit consent.

Shiv Vilas Resorts keeps track of the Web sites and pages our visitors visit within Shiv Vilas Resorts site, in order to determine what the Shiv Vilas Resorts products and services are the most popular. This data is used to deliver customised content and advertising within Shiv Vilas Resorts to customers whose behaviour indicates that they are interested in a particular subject area.

Shiv Vilas Resorts web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Shiv Vilas Resorts or the site; (b) protect and defend the rights or property of Shiv Vilas Resorts; and, (c) act under exigent circumstances to protect the personal safety of users of Shiv Vilas Resorts, or the public.

Use of Cookies

Shiv Vilas Resorts Web sites use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Shiv Vilas Resorts pages, or register with Shiv Vilas Resorts sites or services, a cookie helps Shiv Vilas Resorts to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Imperial Web site, the information you previously provided can be retrieved, so you can easily use The Imperial features that you customised. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Shiv Vilas Resorts services or web sites you visit.

Security of your Personal Information

Shiv Vilas Resorts secure your personal information from unauthorised access, use or disclosure. Shiv Vilas Resorts secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Shiv Vilas Resorts will occasionally update this Statement of Privacy to reflect company and customer feedback. Shiv Vilas Resorts encourages you to periodically review this Statement to be informed of how Shiv Vilas Resorts is protecting your information. Contact Information

Shiv Vilas Resorts welcomes your comments regarding this Statement of Privacy. If you believe that Shiv Vilas Resorts has not adhered to this Statement, please contact Shiv Vilas Resorts at it@shiv-vilas.in We will use commercially reasonable efforts to promptly determine and remedy the problem.